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Benchmarking

"Project Management Best Practices"

Young Hoon Kwak, Ph.D.

and

C. William Ibbs, Ph.D.

213 McLaughlin Hall

Department of Civil Engineering

University of California at Berkeley

Berkeley, CA 94720

This Study Benchmark 4 different industries' Project Management Practices and Processes:

E-C: Engineering and Construction Industry

IMM: Information Management and Movement Sector (a.k.a. Telecommunications Industry)

IS: Information Systems Sector (a.k.a. Software Industry)

HTM: High-Tech Manufacturing Industry

1. Overall Average PM Maturity (4 industries)

	*E-C*	*IMM*	IS	*HTM*	*All 38 Companies*
PM Maturity	3.36	3.30	3.06	3.34	3.26
Standard Deviation	0.66	0.77	0.88	0.87	0.74

Table 1. Overall Average PM Maturity (4 industries)

The EC (3.36), HTM (3.34), and IMM (3.30) all have relatively high PM Maturity compared to IS (3.06). However, the PM Maturity of HTM should be de-emphasized because only 3 companies represented the HTM industry. In that regard, the HTM have a wide variation compared to other industries.

2. Eight Knowledge Areas PM Maturity

*PM Knowledge Areas*	*E-C*	*IMM*	IS	*HTM*	*All 38 Companies*
Scope	3.52	3.45	3.25	3.37	3.42
Time	3.55	3.41	3.03	3.50	3.37
Cost	3.74	3.22	3.20	3.97	3.48
Quality	2.91	3.22	2.88	3.26	3.06
Human Resources	3.18	3.20	2.93	3.18	3.12
Communications	3.53	3.53	3.21	3.48	3.44
Risk	2.93	2.87	2.75	2.76	2.85
Procurement	3.33	3.01	2.91	3.33	3.14
*Overall PM Knowledge Areas Maturity*	*3.34*	*3.24*	*3.02*	*3.36*	*3.24*

Table 2. Eight Knowledge Areas PM Maturity

In general, IS had the lowest PM Maturity score and E-C and HTM had the highest.

3. Six PM Processes Maturity

*PM Processes*	*E-C*	*IMM*	IS	*HTM*	*All 38 Companies*
Initiating Maturity	3.25	3.34	3.57	3.60	3.39
Planning Maturity	3.61	3.49	3.43	3.55	3.53
Executing Maturity	3.31	3.27	2.90	3.32	3.19
Controlling Maturity	3.55	3.31	2.98	3.25	3.31
Closing Maturity	3.28	3.43	2.90	3.05	3.2
Project-driven Organization Environment Maturity	3.14	2.99	2.73	3.25	3.00
*Overall Average PM Processes Maturity*	*3.36*	*3.31*	*3.09*	*3.34*	*3.28*

Table 3. Six PM Processes Maturity

Again, IS had the lowest PM Maturity rating, and E-C and HTM had the highest.

Go to Other related Research in Project Management:

Project Management Process Maturity Model

Project Management's Return on Investment (ROI)

Detail information can be obtained from:

The Benefits of Project Management-

Financial and Organizational Rewards to Corporations

C. William Ibbs, Ph.D.

and

Young-Hoon Kwak, Ph.D.

Sept. 1997

PMI Publications

90 pages.

ISBN:1-880410-32-X.

For Further Information, please send e-mail to Profespr Young Hoon Kwak, Ph.D. or C. William Ibbs, Ph.D.